Free Download Measuring the Value of Customer Service
Duration: 1h 12m | .MP4 1280x720, 30 fps(r) | AAC, 48000 Hz, 2ch | 477 MB
Level: Intermediate | Genre: eLearning | Language: English
Understanding the value of customer service, and being able to measure that value, will empower you to demonstrate return on investment (ROI) for your organization. Learn how to quantify the value of customer service, then dive into methods that apply to your unique environment. This course is designed to provide a perspective on this multifaceted topic and equip you and your team to make decisions that are right for your customers and your organization.
Homepage
Полная новость
Free Download Linkedin - Quality Standards in Customer Service
Released: June 14, 2019
Duration: 52m | .MP4 1280x720, 30 fps(r) | AAC, 48000 Hz, 2ch | 377 MB
Level: Intermediate | Genre: eLearning | Language: English
Customer service strategy can mean many different things. Quality standards ensure your team provides a consistent level of service—and customers receive a consistent level of care. This pays off in improved loyalty, increased revenue, and better employee engagement. Whether you're leading a dedicated customer service team, a small business, or a large contact center, this course provides the practical know-how and real-life examples you need to establish quality standards and get the most out of your customer service initiatives. Brad Cleveland divides the lessons into three sections, covering quality and customer service definitions, quality standards for individuals, and quality standards for the overall organization. Along the way, he shows how to implement a process, measure progress, and effectively coach employees, so that your entire team performs at its very best.
Полная новость
Free Download Linkedin - Communicating Values
Duration: 35m | .MP4 1280x720, 30 fps(r) | AAC, 48000 Hz, 2ch | 283 MB
Level: Intermediate | Genre: eLearning | Language: English
Common values are the foundation of successful relationships and successful businesses. A company's values should be the driver of every action, not just a sign on the wall. Learning how to effectively communicate your values can lead to stronger, better-performing teams that are more tightly aligned with company goals. In this course, instructor Mory Fontanez describes how to identify and communicate individual, team, and organizational values. Using real-world examples and scenarios, Mory explains how to identify personal and professional values for yourself and your team and establish company-wide values, which you can use to connect with your customers.
Homepage
Полная новость
Free Download Learn Math Samacheeer Class 11 Tnscert - Em
Published 5/2023
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz
Language: English | Size: 892.06 MB | Duration: 3h 46m
Learning Companion for TNSCERT ( Samacheer ) Class 11 - English Medium Based Textbook
Полная новость
Free Download Launching Nfts Building Nft Minting Website With No Code
Published 5/2023
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz
Language: English | Size: 1.18 GB | Duration: 2h 31m
Learn how to build NFT minting website with connect wallet button using Webflow, MetaCommerce, and Gentfy
Полная новость
Free Download Japanese Grammar In Tamil - Jlpt N4 (Part 1 Of 5)
Published 5/2023
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz
Language: English | Size: 611.46 MB | Duration: 2h 20m
Minna no nihongo (Lessons 26 to 30) in Tamil
Полная новость
Free Download Isometric Kitchen Room Made In Blender
Published 5/2023
Created by Swaitzer Joses
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz, 2 Ch
Genre: eLearning | Language: English | Duration: 17 Lectures ( 2h 7m ) | Size: 1.5 GB
Полная новость
Free Download Introduction to NLP Using R
Released 5/2023
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz, 2 Ch
Skill Level: Advanced | Genre: eLearning | Language: English + srt | Duration: 2h 32m | Size: 647 MB
Natural language processing (NLP) is one of the most important components of artificial intelligence. It allows you to process, analyze, and understand large amounts of data in the form of natural language. In this course, instructor Mark Niemann-Ross shows you how to get started implementing NLP algorithms using R, the popular programming language for statistical computing and graphics.
Полная новость
Free Download Interviewing Techniques
Released: January 10, 2020
Duration: 1h 17m | .MP4 1280x720, 30 fps(r) | AAC, 48000 Hz, 2ch | xxx MB
Level: Intermediate | Genre: eLearning | Language: English
Successful hiring means successful interviewing. The right techniques can attract the best talent—while eliminating bias and emotion from the process. With a new generation of candidates on the horizon, it's a great time to refresh your interview skills. In this course, expert recruiter Barbara Bruno highlights practical strategies for planning and conducting job interviews. Barbara explains how to determine the purpose of the interview, set interview expectations up front, and ask effective questions. She also teaches you how to conduct different types of interviews—including screening, courtesy, and panel interviews—and evaluate and select the best candidate. Plus, learn how to improve the candidate's experience, stay in touch with new hires, and connect and network with future talent.
Полная новость
Free Download How To Become A Profitable Trader While Working A 9-5 Job
Published 5/2023
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz
Language: English | Size: 532.34 MB | Duration: 0h 53m
This course will provide you with the two strategies that will help you become profitable while working a full time job.
Полная новость