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Increase Customer Loyalty by Doing Agent Experience (AX) Right
Free Download Increase Customer Loyalty by Doing Agent Experience (AX) Right
Released 2/2024
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz, 2 Ch
Skill Level: Beginner | Genre: eLearning | Language: English + srt | Duration: 47m | Size: 128 MB
In this course, customer service expert Stacy Sherman shows you how to foster strong agent experience (AX) so that your agents can deliver value and engender customer loyalty. Learn how to identify challenges that impact agent effectiveness. Explore hiring strategies for contact center agents, as well as building positive relationships with your agents from day one. Find out how to elevate agent performance through intentional training and development and learn how to prepare contact center agents for future leadership. This course equips you with a blueprint to connect agent experience to customer experience, so that you're focused on doing right by your teams and your customers.


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Implementación de Servidores Linux (Módulo I)
Free Download Implementación de Servidores Linux (Módulo I)
Last updated 10/2022
Created by Juan Carlos Guzmán Contreras
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz, 2 Ch
Genre: eLearning | Language: Spanish + srt | Duration: 124 Lectures ( 13h 45m ) | Size: 5.55 GB


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Total Commander 11.03 Final Multilingual

Total Commander 11.03 Final Multilingual

File Size: 9.7 MB


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Illustrator plus – 30 days challenge to learn illustrator
Free Download Illustrator plus – 30 days challenge to learn illustrator
Published 2/2024
Created by Joseph adam
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz, 2 Ch
Genre: eLearning | Language: English | Duration: 117 Lectures ( 11h 14m ) | Size: 6.1 GB


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IELTS Pro Reading – Writing – Listening – Speaking
Free Download IELTS Pro Reading – Writing – Listening – Speaking
Published 2/2024
Created by Nadeem Arain
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz, 2 Ch
Genre: eLearning | Language: English | Duration: 9 Lectures ( 2h 35m ) | Size: 1.4 GB


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O&O DiskImage Professional 19.0.113 (x64)

O&O DiskImage Professional 19.0.113 (x64)

File size: 112.6 MB


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How to get Online clients as a Personal Trainer
Free Download How to get Online clients as a Personal Trainer
Published 2/2024
Created by Angel Rodian
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz, 2 Ch
Genre: eLearning | Language: English | Duration: 6 Lectures ( 1h 29m ) | Size: 1.5 GB


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How To Use Generative AI At Work A Practical Approach
Free Download How To Use Generative AI At Work A Practical Approach
Published 2/2024
Created by Pallow Hamavhwa
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz, 2 Ch
Genre: eLearning | Language: English | Duration: 35 Lectures ( 3h 5m ) | Size: 2.83 GB


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How To Understand Watercolour And Paint With It
Free Download How To Understand Watercolour And Paint With It
Published 2/2024
MP4 | Video: h264, 1920x1080 | Audio: AAC, 44.1 KHz
Language: English | Size: 12.68 GB | Duration: 6h 23m
watercolour painting


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Nitro PDF Pro 14.22.1.0 Enterprise (x64) Multilingual Portable

Nitro PDF Pro 14.22.1.0 Enterprise (x64) Multilingual Portable

File size: 910 MB


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