Soft Skills & Facilitation Skills For Requirements Gathering
Last updated 6/2022
MP4 | Video: h264, 1280x720 | Audio: AAC, 44.1 KHz
Language: English | Size: 3.83 GB | Duration: 3h 13m
Communication Skills for Requirements Interviews, 3-Amigo Conversations, Meetings, User Story Workshops, & JAD Sessions
What you'll learn
Optimize the output of User Story Workshops, 3-Amigos Conversations, JAD Sessions, and 1-on-1 requirements interviews
Plan, prepare, and perform collaborative meetings with an expanded toolkit of techniques and soft skills
Determine the optimal approach, identify ideal participants, and select preferred tools for productive workshops and meetings with well-formulated objectives
Define the necessary deliverables or outcomes of the collaborative conversation needed to achieve the meeting objective
Achieve the defined objectives of any collaborative conversation based on the organization's culture, technology, and your leadership style
Help participants discover and document features, functions, user stories, and requirements for future digital solutions by leveraging brain science
Understand how the conscious and nonconscious mind play a significant role in collaborative conversations
Anticipate common challenges associated with face-to-face and virtual meetings
Understand the significant role that the conscious and nonconscious minds play in collaborative conversations
Mitigate threats to successful collaboration using conflict resolution strategies
Maintain the momentum of your collaborative conversations by applying proven facilitation techniques
Reduce miscommunication with effective listening techniques which are the key ingredient to productive collaborations
Requirements
No technical know-how required. Ideal students desire to improve the quality and productivity of meetings, conversations, and workshops that decide how to leverage automation and information for competitive advantage,
Description
There are meetings and then there are meetings. Meetings that matter, that make a difference, where people connect and make things happen, productive meetings people enjoy. Those meetings start with a facilitator who understands how to shape the environment and get people engaged.Effective Communication Skills are Essential Facilitation ToolsYou should always be looking for ways to make meetings more productive AND more enjoyable - if they're an inconvenience that just holds you back from doing productive work, your company is an endangered species. Make sure your workshops, conversations, and meetings are something everyone feels excited and invested in.Collaboration is the beating heart of a healthy company. Facilitated discussions are opportunities for communicating and collaborating. Collaboration is the essence of productive teams and without effective facilitation, there can be no collaboration. Having a facilitator on hand should not be your fallback plan. From regular participatory feedback to Agile 3 amigo conversations, effective facilitation can bring out creativity and improve the outcomes.Collaboration Improves Personal and Professional SatisfactionStudies show that individuals who collaborate are more satisfied with their work, deliver better results, and are more creative. Sounds like a win-win, so what is collaboration and how can you improve your communication skills to make it happen?According to Albert Einstein, "We can't solve problems by using the same kind of thinking we used when we created them". We offer guidelines for planning, preparing, conducting, leading, and participating in collaborative meetings and workshops.Other courses on meeting facilitation focus exclusively on building facilitation and leadership skills. That is no longer enough. Modern software development is a collaborative effort between the business and IT communities. You need to also work on your ability to foster and maintain collaboration to allow all parties to succeed.This course is based on a combined 70+ years of facilitating productive workshops and meetings. We present how we foster collaboration between the meeting leader and all participants that makes meetings more productive and satisfying.----------Collaboration and Teamwork are Highly Regarded CompetenciesCompanies today understand how collaboration unlocks the potential of their employees and adds value to their customers. 69% of top employers list effective communication as a required skill. In the world of digital transformation, communication between the business and those who develop and deliver the digital solutions drives collaboration. That is the heart and soul of modern organizations in the 21st century.----------What Do You Get When You Buy This Course?Lifetime access to the course including future updates.30-day Moneyback guarantee backed by Udemy if you are not completely satisfied with the learning experience.Includes 111-page Student Handout in .pdf format for notetaking"Intellimated" video lectures use visual representations to simplify complex concepts and associations.Help from the authors answers open questions and provides additional information.Confidence in your ability to facilitate collaborative meetings that minimize miscommunication that plagues IT initiatives.About the InstructorTeaches 10 Udemy courses for Agile Business Analysis with over 70,000 students enrolled.Champions lean and agile methods to meet communication challenges between business and IT communities.Extensive YouTube Channel with over 100 videos for 18K+ subscribers and 1.8M+ views.Authored 13 Business Analysis books covering tools and techniques for Agile and traditional software requirements.Consultant to a multitude of Fortune 500 companies and governmental agencies.Facilitated 100's of User Story and Requirements Gathering Workshops for multi-million-dollar projects.35+ years' experience with instructor-led training for tens of thousands of students around the world.Coach and mentor for aspiring business analysts.Intrigued but not convinced? Check out our FREE previews to make sure my instructor style and delivery work for you.----------Why Should You Enroll?A lack of effective communication skills can be holding you back in your career development. If you feel uncomfortable speaking in front of a group, register for this course to:learn how to empower collaboration in productive meetingshelp IT deliver what the business community is requestingreduce the amount of time spent in non-productive meetingslead challenging workshops for defining evolving business needsidentify and practice soft skills necessary for effective facilitation and collaboration----------About the CourseSection I: "Introduction to Collaborative Requirements Elicitation", presents how collaboration drives modern product development approaches like Lean and Agile. We explain why everyone involved in a gathering needs facilitation skills.Section II: "Inside the Different Types of Requirements Gathering Sessions" introduces 7 variants of meetings, conversations, and workshops with an explanation of the pros and cons of each variant.Section III: "The Secret to Productive Requirements Meetings? Planning and Preparing!" provides concrete techniques that set the stage for successful gatherings. It includes how a well-formed objective drives the agenda, attendees, tools, and techniques of a meeting. We guide you from the decision to schedule a meeting all the way to formulating and distributing effective invitations that increase attendance.Section IV: "The Neuroscience of Soft Skills for Amazing Communication and Facilitation" delves into recent studies in brain research that will help you recognize and develop the soft skills that are essential to effective facilitation and collaboration. We also present techniques for developing the social skills that improve your ability to lead or contribute in a group setting.Section V: "Simple Listening Techniques That Will Instantly Make You a Better Communicator" focuses on the key soft skill that underpins all human interactions. You will learn techniques for ensuring that your voice is heard in conversations and improve your ability to listen more attentively to other viewpoints.Section VI: "Facilitating Productive Live or Virtual Elicitation Meetings & Story Workshops" acknowledges that facilitated collaboration does not depend on a perfect world to succeed. We present real-world challenges we have faced and present solutions we know work for solving them.Section VII: "Ways to Wrap Up Your Session and Move Forward" presents what to do at the end of a facilitated session and what to do after the meeting is over. These actions extend the benefits of collaboration beyond a single workshop, meeting, or conversation by initiating a process of change that can spread throughout your organization.----------So, What Are You Waiting For?Enroll now to move toward becoming the collaborative communications facilitator in your organization.
Overview
Section 1: Introduction to Collaborative Requirements Elicitation
Lecture 1 Course Introduction and Overview
Lecture 2 About the instructor
Lecture 3 Requirement Collaboration Meetings, Explained
Lecture 4 How Facilitation Makes Communication Happen
Lecture 5 Collaboration Is at the Heart of Requirements Elicitation Collaboration
Lecture 6 Core Skills Every Meeting Attendee Should Have
Section 2: Inside the Different Types of Requirements Gathering Sessions
Lecture 7 Effective and Successful Business Collaboration for Meetings of Every Size
Lecture 8 Instant Interviewing: Ad Hoc or Informal Requirements Interviews
Lecture 9 1–1 Interviews, Mini-Group Discussions, and 3-Amigo Conversations
Lecture 10 Dealing with Large Groups or Workshops – You Need a Facilitator!
Lecture 11 Virtual Collaboration is Different Than In-Person Work
Lecture 12 Planning and Preparation Is Key to Successful Collaboration
Section 3: The Secret to Productive Requirements Meetings? Planning and Preparing!
Lecture 13 Collaborative Meetings Improve Your Organization's Performance
Lecture 14 How to Have Effective Meetings through Facilitation
Lecture 15 SMART Meeting Objectives: A Cheat Sheet for Keeping Your Group Focused
Lecture 16 Attendee Selection: How to Multiply Your Event's Effectiveness
Lecture 17 Desired Outcomes/Deliverables Drive Agenda Development
Lecture 18 Select the Right Tools and Techniques for the Desired Outcome
Lecture 19 How to Collaborate in the Virtual Age
Lecture 20 Different Types of Meetings Have Different Agenda Structures
Lecture 21 How to Write an Effective Agenda that Gets Results
Lecture 22 What to Consider When Creating an Agenda for a Virtual Requirements Session
Lecture 23 Well-written Meeting Invitations Increase Attendance
Section 4: The Neuroscience of Soft Skills for Amazing Communication and Facilitation
Lecture 24 What Soft Skills vs Hard Skills Are and Why You Need Both
Lecture 25 Teambuilding Skills Are Essential to Collaborative Requirements Meetings
Lecture 26 People Need Help Discovering What They Really Want
Lecture 27 Introducing TOM and MOT
Lecture 28 Improve Decision-Making by Engaging TOM and MOT
Lecture 29 Learning New Skills Is a Conscious Effort; Expertise Is Nonconscious
Lecture 30 Engage Both Minds For Effective Requirements Gathering
Lecture 31 The Nonconscious Resists Change and Must Be Persuaded or Influenced to Accept It
Lecture 32 Why You Should Stop Asking "Why?"
Lecture 33 Leverage the Nonconscious Mind's Reward System to Elicit Unrecognized User Needs
Section 5: Simple Listening Techniques That Will Instantly Make You a Better Communicator
Lecture 34 The Three "V"s Of Effective Communication: Verbal, Vocal, and Visual
Lecture 35 Learn the Language of the Participants for Effective Communications
Lecture 36 The Language Of Collaboration: How You Say It Is As Important As What You Say
Lecture 37 Improve Your Non-Verbal Communication Skills And Reduce Costly Miscommunication
Lecture 38 Listening: The Most Important Skill to Discover User Stories & Requirements
Lecture 39 Attentive, Analytic, & Empathetic Listening Techniques Reveal Hidden User Needs
Lecture 40 Silence Is a Secret Weapon that Demands Participation from Meeting Attendees
Lecture 41 3 Cognitive Biases That Can Sabotage Your Meeting and How to Handle Them
Lecture 42 Dealing with Self-Inflicted Impediments Can Save an Otherwise Endangered Outcome
Lecture 43 Written Communication Is Asynchronous Collaboration with Benefits
Section 6: Facilitating Productive Live or Virtual Elicitation Meetings & Story Workshops
Lecture 44 Kick-Start Collaborative Meetings For Maximum Results
Lecture 45 Kickoff Each Session with a Fun, Fast, Non-Threatening Icebreaker – But Beware!
Lecture 46 Easy Techniques to Stimulate Creativity during Elicitation Meetings or Workshops
Lecture 47 Keep Up The Momentum: Track What You Do and Do Not Know throughout the Session
Lecture 48 How To Conduct Interviews & Workshops to Extract the Maximum Amount of Knowledge
Lecture 49 Maintaining Productivity and Motivation in Disruptive Situations
Lecture 50 Dealing with Difficult People and How to Create Peaceful Confrontations
Lecture 51 7 Techniques for Making Virtual Meetings Enjoyable and Productive
Lecture 52 Pros and Cons of Taking Notes vs. Recording an Elicitation Meeting or Workshop
Section 7: Ways to Wrap Up Your Session and Move Forward
Lecture 53 Ensure Your Collaborative Meetings Provide Lasting Business Value
Lecture 54 Tips For Fostering Collaboration After The Workshop To Optimize Impact
Lecture 55 A Final Word About this Training Experience and a Solemn Promise from Us
Lecture 56 BONUS LECTURE: Special Offers and Other Training Opportunities from BA-EXPERTS
This course is for people who organize, plan, prepare, and conduct or attend business meetings and workshops. Some specific techniques are designed for gathering that discover desired features and functions of proposed digital solutions.
Homepage
https://www.udemy.com/course/master-communication-skills-collaborative-conversations/Fikper
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