01 The empathy deficit.mp4 (26.91 MB) MP4 02 New signals and devices.mp4 (33.65 MB) MP4 03 Brevity creates confusion.mp4 (34.9 MB) MP4 04 Assume best intent when communicating.mp4 (27.5 MB) MP4 05 Respond carefully to digital messages.mp4 (20.22 MB) MP4 06 All channels are not created equal.mp4 (28.41 MB) MP4 07 Communicate your feelings.mp4 (26.67 MB) MP4 08 Negotiating power dynamics.mp4 (12.66 MB) MP4 09 Take charge of your communication.mp4 (11.4 MB) MP4