1 - Introduction.mp4 (97.04 MB) MP4 2 - Introduction to this course.mp4 (5.09 MB) MP4 3 - Recap of the essentials of online community management.mp4 (27.26 MB) MP4 4 - Recap of how to reach a critical mass of users in an online community.mp4 (37.52 MB) MP4 5 - The growth of communities is cyclical.mp4 (41.6 MB) MP4 6 - Three critical growth points incoming traffic new users and engagement.mp4 (21.81 MB) MP4 7 - All activities on the platform should be carried out by the users.mp4 (16.89 MB) MP4 8 - Interim summary.mp4 (19.03 MB) MP4 10 - If it is worth communicating it is worth a story.mp4 (36.62 MB) MP4 11 - The most important thing you want to share.mp4 (26.61 MB) MP4 12 - Narrowing the discussion.mp4 (27.36 MB) MP4 13 - Other tips and tricks.mp4 (42.33 MB) MP4 14 - Interim summary.mp4 (25.93 MB) MP4 9 - How to write posts about community initiatives.mp4 (24.74 MB) MP4 15 - How things get done in online communities Working with volunteers.mp4 (33.09 MB) MP4 16 - Be persuasive when inviting users to participate in initiatives.mp4 (14.81 MB) MP4 17 - Volunteers need to know what help is needed and how they can contribute.mp4 (11.02 MB) MP4 18 - The sufficient minimum to activate users.mp4 (21.11 MB) MP4 19 - Initiative must be seen as valuable by the users and the general public.mp4 (13.82 MB) MP4 20 - Explain the reasoning behind your requests when reaching out to regular users.mp4 (7.89 MB) MP4 21 - When reaching out to casual visitors rely on heuristics.mp4 (15.5 MB) MP4 22 - Make the work of volunteers visible to the other users.mp4 (16.41 MB) MP4 23 - Ask specific people for specific help.mp4 (14.34 MB) MP4 24 - Fear and hate are the strongest activators.mp4 (10.95 MB) MP4 25 - Other advice.mp4 (43.83 MB) MP4 26 - Interim summary.mp4 (19.11 MB) MP4 27 - Help users to connect and form groups based on the shared interests.mp4 (22.94 MB) MP4 28 - Keep an eye on users interests and needs that can complement each other.mp4 (14.82 MB) MP4 29 - Create opportunities for joint activities.mp4 (37.13 MB) MP4 30 - Tell users about other users.mp4 (43.83 MB) MP4 31 - Interim summary.mp4 (13.46 MB) MP4 32 - Find leaders among the users and help them with the initiatives they propose.mp4 (17.23 MB) MP4 33 - Look for volunteers proactively.mp4 (20.5 MB) MP4 34 - Encourage users to become volunteers.mp4 (15.53 MB) MP4 35 - Make it so it is safe for volunteers to make mistakes.mp4 (12.5 MB) MP4 36 - Volunteers must be autonomous.mp4 (13.88 MB) MP4 37 - Recognize volunteers contribution to successful initiatives as much as you can.mp4 (12.77 MB) MP4 38 - If something goes wrong with an initiative cover for the authors and volunteers.mp4 (23.43 MB) MP4 39 - Maintain trusting relationships with volunteers.mp4 (15.48 MB) MP4 40 - Volunteers are a community within a community.mp4 (16.08 MB) MP4 41 - Interim summary.mp4 (29.54 MB) MP4 42 - Interim summary together.mp4 (38.01 MB) MP4 43 - Community goals.mp4 (26.59 MB) MP4 44 - Goals are what the community is currently working on.mp4 (5.97 MB) MP4 45 - Goals should activate and unite users.mp4 (14.93 MB) MP4 46 - Choose goals that are achievable finite and beneficial to the community.mp4 (22.54 MB) MP4 47 - Look for goals that users are interested in.mp4 (13.66 MB) MP4 48 - The interests of the users always have the highest priority.mp4 (18.72 MB) MP4 49 - Any goals are better than no goals.mp4 (18.97 MB) MP4 50 - Mission is an immutable characteristic of a community.mp4 (14.81 MB) MP4 51 - Interim summary.mp4 (19.33 MB) MP4 52 - The only source of new rules is the real cases in your community.mp4 (29.75 MB) MP4 53 - Hosting public discussions of the rules makes the rules legit.mp4 (15.3 MB) MP4 54 - Users must understand and support the rules you create.mp4 (16.44 MB) MP4 55 - Keep the list of official rules short.mp4 (24.63 MB) MP4 56 - If one wants to change rules they need to prove that the change brings benefits.mp4 (17.41 MB) MP4 57 - Maintain the culture of welcomeness and kindness.mp4 (69.24 MB) MP4 58 - Interim summary.mp4 (29.48 MB) MP4 59 - Final overview.mp4 (69.15 MB) MP4 60 - Overview of the first three courses of the Practical Community Management series.mp4 (142.76 MB) MP4