1 Introduction (40.48 MB)
3 The pillars of communication (73.65 MB)
5 Shedding Light on the Communication Process (66.68 MB)
6 Strategic Communication Choosing Channels Wisely (80.17 MB)
7 Understanding Channel Richness in Formal Communication (89.73 MB)
8 When to Use Informal Communication Methods A Practical Guide (54.19 MB)
9 Section 2 Exercise (34.18 MB)
10 Importance of Understanding Receiver Perspectives (72.63 MB)
11 The Concept of Listening Loudly in Effective Communication (67.86 MB)
12 Understanding the Role of Questions in Meaningful Conversations (68.67 MB)
13 Tailoring Communication to Decision-Making Styles (89.44 MB)
14 Strategic Communication Building Likability and Encouraging Reciprocity (75.45 MB)
15 Persuasive Strategies Applying Social Proof and Consistency (92.42 MB)
16 Creating Credible Influence Harnessing Authority in Persuasion (75.98 MB)
17 Techniques in Verbal Expression (99.39 MB)
18 Persuasion Tactics for Success (56.93 MB)
19 Understanding Context When Silence Works (68.23 MB)
20 Genuine Expression Conveying Thoughts and Feelings Sincerely (27.74 MB)
21 Storytelling as Context Providing Depth to Your Communication (47 MB)
22 Section 3 Exercise (22.83 MB)
23 Clarity in Organizational Structure Roles and Responsibilities (143.88 MB)
24 Leadership Embracing Communication Accountability (56.05 MB)
25 Leadership Qualities for Effective Communicators (84.84 MB)
26 Adapting Communication Strategies in Crisis (218.28 MB)
27 Winning Over Skeptical Audiences (106.02 MB)
28 Conveying Unpleasant Messages with Sensitivity (115.73 MB)
29 Section 4 Exercise (78.17 MB)
31 Enhancing Collaboration in Virtual Work Environments (97.23 MB)
32 Practicing Assumption Neutrality in Communication (84.8 MB)
33 Amplify Your Message The Power of Overcommunicating (90.97 MB)
34 Cultivating Positive Tone (64.12 MB)
35 Mindful Feedback Delivery (80.11 MB)
36 Pinpointing Communication Mishaps (99.88 MB)
37 Section 5 Exercise (26.53 MB)
38 Bonus Lecture (54.22 MB)